Over Half of HR Executives Want to Regulate ChatGPT

Leaders in human resources desire to govern OpenAI's ChatGPT, while specific regulations may differ between organizations.

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According to research by the consulting company Gartner, which was cited in an article by Bloomberg News published on Monday, March 20.

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In a study by Gartner, it was shown that 48% of all HR executives polled stated they were developing regulations for how staff should utilize chatbots using artificial intelligence (AI).

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“Companies may be debating how much guidance to provide, whose positions might use or be unable to utilize it, and whether or not to outright prohibit it,” according to Eser Rizaoglu, the senior director analyst at Gartner.

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“Many executives are collaborating with IT, legal, compliance, and audits to better understand the risks and potential effects. How do we then proceed in a manner that is appropriate? ”

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Over a third of the HR executives polled in the survey claimed they had no plans to monitor how their staff members were using ChatGPT. That can be the case, according to Rizaoglu, since the technology is irrelevant to their business or they believe it to be a passing fad.

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Several businesses do not believe ChatGPT AI is a passing trend.

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General Motors Vice President Scott Miller recently declared, "ChatGPT is going to be in everything," referring to his company's aspirations to integrate the chatbot into its automobiles.

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Together with that, the U.S. The Chamber of Commerce urged lawmakers to adopt regulations to ensure that AI grows responsibly and ethically in a world where "nearly every" business and government agency will employ the technology.

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The Chamber of Commerce warned in the report that, like "most disruptive technologies, these investments can both create and displace jobs," adding that "a failure to regulate AI will harm the economy, potentially diminish individual rights, and constrain the development and introduction of beneficial technologies."

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The lobbying group also recognizes the potential of AI, which it claims has the potential to expand economic opportunity, raise incomes, and speed up scientific research.

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It's for this reason that, as PYMNTS has noted, investments in technology have increased. Examples include Microsoft's decision to invest $10 billion in Open AI in January and Google's $300 million partnership with AI company Anthropic (which is currently participating in its own $300 million funding round).

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But worries persist. Lawmakers have not yet acknowledged how AI could be used for things like mass spying or to put individuals in danger.

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Janet Haven, executive director of the nonprofit research organization Data & Society in New York, told Trade Algo, "We need to control this, we need legislation. It's backward to think that digital corporations can create whatever they want and then release it into the world, forcing society to change and make room for it."