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Etsy Misses Wall Street’s Revenue Estimate as Marketplace Sales Dip

February 19, 2025
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Etsy Inc. shares took a sharp hit on Wednesday, dropping 9%—marking their steepest decline in nearly ten months—after the online marketplace fell short of revenue expectations due to a decline in gross merchandise sales.

The company pointed to several factors behind its weaker-than-expected performance, including reduced consumer spending on discretionary goods, tough comparisons to the previous year, a shorter holiday shopping season, and an increasingly competitive and promotional retail environment.

Etsy reported a 1.2% rise in fourth-quarter revenue, reaching $852.2 million, which set a new record for the Brooklyn-based company. However, this result fell short of the $861.8 million analysts had anticipated, according to FactSet data.

The platform also faced notable challenges in gross merchandise sales (GMS), which represent the total dollar value of all transactions across its various marketplaces. Etsy’s consolidated GMS declined 6.8% year over year, totaling $3.7 billion for the quarter. Meanwhile, sales specifically from the Etsy marketplace fell 8.6% to $3.3 billion.

The company’s stock price dropped $5.42, or 9.4%, to $51.87 per share on Wednesday, marking its biggest single-day percentage decline since a 15% drop on May 2, 2024, according to Dow Jones Market Data.

Despite the revenue miss, Etsy managed to exceed earnings expectations. The company reported a fourth-quarter profit of $1.03 per share, surpassing analysts’ projections of 93 cents per share. This improvement was partly due to a reduction in outstanding shares, as Etsy repurchased 12.2 million shares.

Chief Executive Josh Silverman emphasized the company’s commitment to improving the customer experience as it works to restore growth in gross merchandise sales.

A key driver of Etsy’s revenue growth was its services business, which benefited from enhancements in its bidding algorithms used to support sellers on the platform.

In terms of profitability, Etsy posted a significant 56% jump in net income, reaching $129.9 million for the quarter. The prior-year quarter’s results had been impacted by $27 million in restructuring and other exit costs.

The company’s consolidated net income margin also improved notably, rising by 530 basis points to 15.2%.

Prior to Wednesday’s market decline, Etsy shares had climbed 8.3% in 2025, outperforming the broader S&P 500 index, which had gained 4.2% during the same period.

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